Privacy Policy

Client Follow-Up Systems respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how Client Follow-Up Systems and Kennedi Madison LLC collect, use, store, and protect information when you visit our website, download resources, submit forms, purchase products or services, or otherwise interact with us.

By using this website, you agree to the practices described in this Privacy Policy.

Company Information

Client Follow-Up Systems is operated by:

Kennedi Madison LLC

Email: connect@clientfollowupsystems.com

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name
• Website address
• Social media profiles
• Project information
• Service inquiry information
• Payment-related information
• Any information you choose to submit through forms, surveys, emails, or other communications

We may also collect certain technical information automatically through website analytics and related technologies.

How We Use Information

Information may be used to:

• Respond to inquiries
• Deliver products and services
• Process purchases
• Provide customer support
• Send requested resources
• Improve our website and services
• Communicate updates
• Send newsletters or marketing communications
• Manage projects and client relationships
• Comply with legal obligations

Email Communications

If you download a resource, submit a form, request information, purchase a product, or otherwise provide your email address, you may receive:

• Service-related communications
• Transactional emails
• Customer support messages
• Newsletters
• Marketing emails
• Product announcements
• Educational content

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications when necessary.

Payments

Payments may be processed through third-party payment processors.

Client Follow-Up Systems does not store complete credit card information on its servers.

Payment information is subject to the privacy and security practices of the payment provider used at the time of purchase.

Cookies and Analytics

This website may use cookies, analytics tools, and similar technologies to:

• Improve website performance
• Understand visitor behavior
• Measure traffic
• Improve user experience
• Evaluate marketing effectiveness

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Third-Party Services

We may use third-party platforms and providers to operate portions of our business, including:

• Website hosting providers
• Email marketing platforms
• Scheduling tools
• Payment processors
• Analytics services
• Form and survey providers
• Customer relationship management systems
• Advertising and marketing platforms

These providers may have access to information necessary to perform their services.

Their use of information is governed by their own privacy policies.

Sharing Information

Client Follow-Up Systems does not sell your personal information.

We may share information:

• With service providers who help operate the business
• When required by law
• To protect legal rights
• To investigate fraud or security concerns
• In connection with a business transfer, merger, acquisition, or sale

Data Security

Reasonable measures are used to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

Information may be retained for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Retention periods may vary depending on the type of information involved.

Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• Accessing information we hold about you
• Requesting corrections
• Requesting deletion
• Requesting restriction of processing
• Requesting a copy of your information
• Opting out of certain communications

Requests may be submitted to:

connect@clientfollowupsystems.com

Children's Privacy

This website is intended for individuals age 18 and older.

Client Follow-Up Systems does not knowingly collect personal information from children under 13.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.

External Links

This website may contain links to third-party websites.

Client Follow-Up Systems is not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites independently.

California Privacy Notice

California residents may have additional rights under applicable California privacy laws, including the right to request information regarding personal information collected and how it is used.

Requests may be submitted to:

connect@clientfollowupsystems.com

Changes to This Privacy Policy

Client Follow-Up Systems reserves the right to update this Privacy Policy at any time.

Changes become effective upon posting to this website.

Continued use of the website after updates are posted constitutes acceptance of those changes.

Contact

If you have questions about this Privacy Policy, please contact: