Privacy Policy

Overview

Client Follow-Up Systems LLC respects your privacy.

This Privacy Policy explains what information may be collected when you visit the website, submit a project inquiry, communicate with us, or voluntarily provide project materials.

The website does not directly collect or process payment-card information.

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business or brand name
• Website or social-media links
• Service selection
• Project description
• Intended audience
• Campaign goals
• Video length
• Platform information
• Number of videos or episodes
• Timeline or launch date
• Budget information
• Scripts
• Concepts
• Visual references
• Logos and brand assets
• Uploaded files
• Links to existing content
• Communications and feedback

Please do not submit sensitive personal information that is not necessary for your inquiry.

Information Collected Automatically

The website platform and related service providers may automatically collect limited technical information, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• General location derived from an IP address
• Pages viewed
• Referral source
• Date and time of access
• Website-performance information
• Form or security activity
• Cookie and similar technology information

The specific information collected depends on the website platform, embedded content, analytics settings, and other integrations that are active.

How We Use Information

We may use collected information to:

• Review and respond to project inquiries
• Determine whether a project is a good fit
• Prepare recommendations, quotes, proposals, or agreements
• Communicate about requested services
• Plan and complete approved projects
• Request missing information
• Provide drafts and final deliverables
• Maintain business and project records
• Protect the website and prevent misuse
• Improve services and website performance
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies

Submitting an inquiry does not automatically subscribe you to promotional marketing emails.

Project Materials

Materials provided for a project may be stored and used as reasonably necessary to evaluate, produce, revise, deliver, and document the project.

Project materials may be processed through third-party tools used for:

• Cloud storage
• Email
• Project management
• AI-assisted production
• Image and video generation
• Voice production
• Editing
• File delivery
• Client communication

Clients should not provide material they are not authorized to share.

How Information May Be Shared

We may share information with service providers that assist with operating the business, including providers of:

• Website hosting
• Form processing
• Email
• Cloud storage
• File transfer
• Project management
• Video hosting
• Analytics
• Security
• AI generation
• Voice generation
• Editing
• Invoicing
• Payment processing

These providers may process information according to their own terms and privacy policies.

We may also disclose information:

• When required by law
• In response to valid legal process
• To protect rights, safety, property, or security
• To investigate fraud or misuse
• In connection with a merger, sale, reorganization, or transfer of business assets
• With your permission

We do not sell personal information in exchange for money.

Data Security

We use reasonable administrative and technical practices appropriate to the type of information maintained.

However, no website, email system, storage system, or internet transmission can be guaranteed completely secure.

The FTC recommends collecting only information that is needed, limiting access, protecting retained information, and disposing of information when it is no longer required.

Data Retention

Information may be retained for as long as reasonably necessary to:

• Respond to an inquiry
• Evaluate or complete a project
• Maintain business records
• Comply with tax, accounting, or legal obligations
• Resolve disputes
• Enforce agreements
• Protect legal rights

Information that is no longer needed may be deleted, anonymized, or securely disposed of when reasonably practical.

Cookies and Similar Technologies

The website may use cookies or similar technologies required for:

• Website functionality
• Security
• Forms
• Embedded videos
• Performance
• Analytics, when enabled
• Third-party integrations

More information is available in the Cookie Policy.

Embedded Content

Videos, forms, social-media features, or other embedded content may be provided by third parties.

When you interact with embedded content, the provider may collect information according to its own privacy policy.

Email Communications

We may email you in response to an inquiry or concerning a project.

Promotional emails will include an available method to unsubscribe when required.

Project, contractual, transactional, or service-related communications may still be sent when reasonably necessary.

Children's Privacy

The website and business inquiry form are intended for adults and authorized business representatives.

We do not knowingly collect personal information directly from children through the project inquiry form.

A parent, legal guardian, or authorized adult must submit and manage any project involving a minor.

Your Choices

You may contact us to request:

• Access to information you submitted
• Correction of inaccurate information
• Deletion of information, when legally and operationally permitted
• Withdrawal from promotional communications

Some records may need to be retained for legal, contractual, accounting, security, or dispute-resolution purposes.

External Links

The website may link to other websites or platforms. We are not responsible for the privacy practices of third parties.

Review the privacy policy of any third-party website before submitting information.

Changes to This Policy

We may update this Privacy Policy when our website, services, vendors, or legal obligations change.

The effective date at the top will show when the policy was last updated.