Terms of Use

Agreement to These Terms

These Terms of Use govern your access to and use of the Client Follow-Up Systems LLC website, portfolio, inquiry forms, information, and related content.

By using this website, you agree to these Terms. If you do not agree, please do not use the website.

About Client Follow-Up Systems LLC

Client Follow-Up Systems LLC provides custom video production and related creative services. Services may include:

• AI UGC videos
• Product demonstrations
• AI spokesperson videos
• Testimonial-style videos
• Social media advertisements
• Promotional brand videos
• Product-launch trailers
• Long-form YouTube videos
• Cinematic and sleep documentaries
• Video campaign packages
• Original standalone videos
• Pilot episodes
• Limited series
• Recurring shows
• Script, narration, visual, editing, and production services

The website is primarily a portfolio and project-inquiry website. Payments are not processed directly through this website.

Project Inquiries

Submitting an inquiry form does not create a client relationship, guarantee project acceptance, reserve production time, or obligate Client Follow-Up Systems LLC to provide services.

After reviewing an inquiry, we may request more information or provide a recommendation, estimated timeline, quote, proposal, invoice, or service agreement.

A project begins only after all required steps have been completed, which may include:

• Approval of the project scope
• Signing a service agreement
• Payment of a deposit or other required amount
• Submission of required materials
• Written confirmation that production may begin

Quotes and Project Agreements

Prices displayed on the website are starting prices only. Final pricing depends on factors such as:

• Video length
• Number and complexity of scenes
• Research requirements
• Script development
• Number of deliverables
• Video orientation and platform formats
• Characters, presenters, or voices
• Custom visual development
• Music and sound design
• Revisions
• Third-party expenses
• Licensing requirements
• Production schedule

The final proposal, quote, invoice, or service agreement will control the specific scope, price, payment schedule, delivery terms, revision limits, licensing, and cancellation conditions for a project.

Payment requirements vary by project size and scope. The final payment schedule will be clearly stated in the client's quote, invoice, proposal, or service agreement before payment is requested.

If these Terms conflict with a signed service agreement, the signed service agreement controls for that project.

Client Responsibilities

Clients must provide complete, accurate, and timely project information.

Clients are responsible for reviewing and confirming:

• Business and brand names
• Product information
• Prices and offers
• Product or service claims
• Scripts and statements
• Spelling and pronunciation
• Logos and trademarks
• Website links
• Contact information
• Required disclosures
• Platform requirements
• Industry-specific requirements

Clients must have permission to provide and use any material submitted to us, including:

• Logos
• Photographs
• Videos
• Music
• Voice recordings
• Scripts
• Product images
• Customer statements
• Testimonials
• Names
• Likenesses
• Trademarks
• Copyrighted materials
• Brand assets

Do not submit confidential, sensitive, medical, financial, account, password, or identification information unless it is specifically requested through an approved secure method.

Product and Advertising Claims

Clients are responsible for ensuring that all product, service, performance, health, financial, customer-experience, and advertising claims are truthful, accurate, lawful, and properly supported.

Client Follow-Up Systems LLC may refuse to include statements that appear false, misleading, unverifiable, unsafe, unlawful, defamatory, or professionally inappropriate.

AI-Assisted Production

Artificial-intelligence tools may be used during research assistance, concept development, scripting, image generation, scene creation, animation, narration, editing, audio enhancement, and other production activities.

AI-generated people, digital presenters, spokespersons, avatars, voices, environments, and scenes may appear in portfolio examples and client projects.

Human creative direction, judgment, selection, editing, review, and quality control remain part of the production process.

More information is available in the AI Content Disclosure.

Testimonials and Spokesperson Content

AI-generated or actor-style presenters must not be falsely represented as real customers, employees, experts, or unpaid consumers.

Testimonial-style content is a creative format. It is not a genuine customer testimonial unless it is based on an authorized, truthful experience from an actual customer.

The client is responsible for approving the proper wording and disclosure for the intended platform and campaign.

Revisions and Approvals

The number and type of revisions included in a project will be stated in the project agreement.

A revision is an adjustment to the approved creative direction. A request that changes the concept, audience, script, format, length, style, platform, or project scope may require a new quote.

Clients are responsible for carefully reviewing drafts and proofs. Approval means that the client has reviewed and accepted the content, including spelling, product details, claims, visual elements, audio, and calls to action.

Changes requested after approval or final delivery may require an additional fee.

Timelines and Client Delays

Production timelines are estimates unless a specific deadline is guaranteed in writing.

Delivery may be affected by:

• Delayed client responses
• Missing materials
• Scope changes
• Revision requests
• Third-party platform outages
• Software or AI-tool availability
• Rendering or processing delays
• Events outside our reasonable control

If a client does not provide required feedback or materials, the project may be paused, rescheduled, or closed according to the project agreement.

Prohibited Uses

You may not use the website or our services to create, distribute, or promote content that:

• Violates applicable law
• Infringes intellectual-property or privacy rights
• Impersonates a real person without authorization
• Uses a person's voice or likeness without permission
• Contains knowingly false or deceptive claims
• Includes fake customer experiences presented as genuine
• Is defamatory, threatening, harassing, hateful, or exploitative
• Promotes illegal goods, services, or conduct
• Contains malicious software or harmful code
• Misrepresents affiliation with Client Follow-Up Systems LLC
• Attempts to copy, extract, resell, or misuse our internal production systems

We may decline any project that does not fit our professional, ethical, creative, or business standards.

Website Content and Intellectual Property

Unless otherwise stated, the website design, written content, branding, portfolio presentation, service descriptions, graphics, and original materials are owned by or licensed to Client Follow-Up Systems LLC.

You may view and share links to publicly available pages for personal or business reference.

You may not copy, reproduce, republish, sell, scrape, distribute, or create derivative commercial materials from the website without written permission.

Portfolio Examples

Some portfolio projects may feature fictional brands, fictional products, fictional stories, sample campaigns, AI-generated presenters, or concept work created to demonstrate production capabilities.

Portfolio examples do not necessarily represent paid client work, actual customer experiences, or measurable business results.

Third-Party Services

The website or production process may use third-party services for forms, email, video hosting, analytics, cloud storage, payment processing, project management, AI generation, voice production, editing, or file delivery.

Client Follow-Up Systems LLC does not control and is not responsible for every third-party platform's availability, security, content, policies, licensing decisions, or future changes.

Your use of a third-party platform may also be subject to that platform's terms.

No Guarantee of Results

We do not guarantee:

• Sales
• Leads
• Revenue
• Views
• Watch time
• Engagement
• Followers
• Search rankings
• Advertising approval
• Platform approval
• Media coverage
• Customer response
• Conversion rates
• Business growth
• Profitability

Results depend on many factors outside our control, including the offer, audience, pricing, platform, distribution, advertising budget, market conditions, and client implementation.

Disclaimer of Warranties

The website is provided on an "as available" basis.

To the fullest extent permitted by law, Client Follow-Up Systems LLC does not guarantee that the website will always be available, uninterrupted, secure, accurate, complete, or free from errors.

Limitation of Liability

To the fullest extent permitted by law, Client Follow-Up Systems LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website.

Any liability related to a paid project will be governed by the applicable signed service agreement.

Indemnification

You agree to be responsible for claims, losses, damages, or expenses arising from:

• Materials you provide
• Claims you instruct us to include
• Your use of completed content
• Your violation of these Terms
• Your infringement of another party's rights
• Your failure to obtain required permissions or disclosures

Changes to These Terms

We may update these Terms when the website, services, laws, or business practices change.

The updated effective date will appear at the top of the page. Continued use of the website after an update constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Any dispute related to use of this website will be handled in an appropriate court located in Georgia, unless the parties agree otherwise in writing.